News & Announcements User Community Developer Community

Welcome to the RingCentral Community

Please note the community is currently under maintenance and is read-only.

Search
Make sure to review our Terms of Use and Community Guidelines.
  Please note the community is currently under maintenance and is read-only.
Home » Developers
Call API
Tags: rest api
Jun 29, 2023 at 4:58am   •   2 replies  •  0 likes
DEV - Musthafa Ali

Hi,

I would like to understand how to go past the below error.

I am using Postman to access Call log records.

{

"errorCode": "InsufficientPermissions",

"message": "In order to call this API endpoint, application needs to have [ReadAccounts] permission",

"errors": [

{

"errorCode": "CMN-401",

"message": "In order to call this API endpoint, application needs to have [ReadAccounts] permission",

"permissionName": "ReadAccounts"

}

],

"permissionName": "ReadAccounts"

}

I have managed to generate both an access token and refresh token in the JWT workflow.

However I can’t go past this message

For the header

I have used the below inputs

Authorization Bearer (Access token)

Accept application/json

I know I have set up the scope to include ReadCallLog Analytics as I receive in the refresh token

Insert Picture of scope

1688039873909.png

Please let me know the next steps

on Jun 30, 2023 at 7:12am   •  0 likes

Can you share the full API endpoint you call? Also the app client id.

1 Answer
answered on Jul 12, 2023 at 5:24pm  

thanks Phong, i figured out the answer it required a ~ sign to make it work


 0



A new Community is coming to RingCentral!

Posts are currently read-only as we transition into our new platform.

We thank you for your patience
during this downtime.

Try Workflow Builder

Did you know you can easily automate tasks like responding to SMS, team messages, and more? Plus it's included with RingCentral Video and RingEX plans!

Try RingCentral Workflow Builder

PRODUCTS
RingEX
Message
Video
Phone
OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility
QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Legal Privacy Notice Site Map Contact Us