Skip to main content
Question

Yealink headsets cannot work with RingCX.


Hi there,

 

This is Eason from Yealink.

My email address is eason@yealink.com

Recently, we received requests from out customers that hope Yealink headsets can integrate with RingCX.

After we searched the info Internet.

We found RingCentral already posted a article that announced Yealink headsets can work with RingCX.

However, they cannot work together after we test them.

 

Yealink R&D found RingCX already added Yealink headset integration code in RingCX.

It seems that RingCX is connected to Yealink code, but when requesting HID permissions from the web page, RingCX fails to recognize Yealink's HID device.

Is there anyone who can help our mutual customers?

 

0 replies

Be the first to reply!

Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings