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Disabling Public Park

  • September 10, 2020
  • 3 replies
  • 509 views

Can I disable the public park on my RingCentral Phone? I know this an old app but I have to use it for the integration with eAgent. Please let me know. I don't want the staff to accidentally park the call there since we will not be using the park feature at all. Thank you

Best answer by Anonymous

Hey Adam, we can disable it through your Admin Portal.

You go to Phone System > Groups > Park Locations > 3 dots vertically > Disable.


Thanks!

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3 replies

  • 0 replies
  • Answer
  • September 14, 2020

Hey Adam, we can disable it through your Admin Portal.

You go to Phone System > Groups > Park Locations > 3 dots vertically > Disable.


Thanks!


  • Author
  • New Participant
  • 1 reply
  • September 23, 2020

Yes I am still seeing the public park option on the phone which I wanted removed or turned off completely. Thank you


  • 0 replies
  • September 24, 2020

Thanks for the response. Can you try to uninstall the app and reinstall it, please?


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