I understand that sometime in 2015, SFDC will no longer support phone integrations that are not built on the Open CTI. Your Salesforce Administrator guide shows that RingCentral is currently using CTI 4.0. What are your plans for 2015? Will your Salesforce Softphone ever support Macs?
https://help.salesforce.com/apex/HTViewSolution?id=000193758&language=en_US
Thanks!