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Question

Enabling bi-directional realtime audio streaming though incoming call

  • January 20, 2026
  • 2 replies
  • 13 views

An incoming call to a RingCentral phone number should be routed to our Next.js application (running server-side with WebSocket support), where the real-time audio media stream should be received. Our application then processes the audio, which should be sent back into the same RingCentral call.

In effect, the call audio should flow bi-directionally through our application, acting as a real-time media processor.

How can we achieve this requirement through API?

2 replies

PhongVu
Community Manager
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  • Community Manager
  • January 20, 2026

Check out this blog article to learn how to achieve that.


  • Author
  • New Participant
  • January 20, 2026

@PhongVu 

Thank you for the reply.


Instead of using SIP connection, can we achieve this requirement through API like
Voice API or any other bi-directional streaming APIs or SDK.
Also, by using APIs provided by RingCentral Contact Center (RTCC) or RingCX license.