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ErrorCode:SUB-406, message:Not allowed subscribe for events to extensions of other account

  • November 6, 2020
  • 3 replies
  • 665 views

I am doing a request and I subscribe to events and notifications so I get following error:
"errorCode":"SUB-406","message":"Not allowed subscribe for events to extensions of other account"
Do you know what can i do to solve this?
or you can provide me a contact for this?
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Best answer by PhongVu

As the error message says, you cannot register to receive message store notifications for other extensions. This means that you can only subscribe for messaging notifications for the extension that authenticated (login) to run your app.

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3 replies

PhongVu
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  • Community Manager
  • 2329 replies
  • Answer
  • November 6, 2020

As the error message says, you cannot register to receive message store notifications for other extensions. This means that you can only subscribe for messaging notifications for the extension that authenticated (login) to run your app.


so, do I need use the credentials of the desired extension in order to send a request for suscribe?


we did the subscription succesfully but we can't see the log when a message is send.

Do you know why?


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