Hello,
Is there any way to get all the call records with their ring sense summary/bulleted summary for all extensions at once?
Right now, i am doing in many steps,
- get accounts
- check account ring sense permission
- for every ringsense accounts, get hourly records
- for every call record check if it was one of connect, answered elsewhere or accepted, if so, try its ringSense record, to see if it has summary/bullet summary
this way it works but too many API calls, so it times out for too many calls at once.
is there any cleaner way to just get the calls details with its along with its summary for all calls made today or this hours etc? we need it to maintain over daily catalogue and update our customers that how recent they were contacted and what was the out come.
Thanks