Skip to main content
  1. Make sure either a Digital Line or a Direct Number is associated with an extension.
  2. To add a direct number to an extension see: https://www.youtube.com/watch?v=Uxv0KlnMZZM
  3. To add a Digital Line to an extension see: http://success.ringcentral.com/articles/en_US/RC_Knowledge_Article/How-to-Assign-an-Existing-Digital-Line-to-a-different-extension
  4. Please note that your sandbox number has been assigned the default extension (101) however you should assign either a direct / digital line inorder to make/receive a ringout call on the sandbox number.
  5. Login to the extension on the “RingCentral for Desktop” application before you initiate a RingOut.
  6. If the extension is a “From” number then during the first leg of the ringout the “To” number would be displayed and once you dial 1 the second leg of the call would be initiated.
  7. The same is the case if the extension is a “To” number.
Be the first to reply!

Reply


Terms & ConditionsCookie settings