How can we have a call automatically transfer to a number after the call is ended? We are trying to have an IVR survey run after the call. What API software would support this?
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I am not sure if we support this workflow (as far as redirecting a call after a call has been terminated, since it would be considered "Call Ended" in our system).
Using our touch tone commands, you can forward a call to another number (such as an IVR), but I an unaware of a programmatic way to do this using our API: http://success.ringcentral.com/articles/RC_Knowledge_Article/1169
You can do this with RingCentral's Contact Center (http://www.ringcentral.com/contact-center/overview.html) but you would need to contact your account executive to help you with this (also, this is not supported via our API currently).
Using our touch tone commands, you can forward a call to another number (such as an IVR), but I an unaware of a programmatic way to do this using our API: http://success.ringcentral.com/articles/RC_Knowledge_Article/1169
You can do this with RingCentral's Contact Center (http://www.ringcentral.com/contact-center/overview.html) but you would need to contact your account executive to help you with this (also, this is not supported via our API currently).
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