First of all, make sure that your app has the RingSense app scope. If your app does not have the app scope, send your request via this form.

Then, your endpoint is incorrect. Check the API reference or here is the correct endpoint.

“/ai/ringsense/v1/public/accounts/~/domains/pbx/records/ssourceRecordId]/insights

Thanks, @PhongVu 

Right now I am encountering the expected Error after using the Endpoint

We are using the Demo app it has no Scope for (AI or Ringsense) when I checked it but I already submitted our request for RIngsense ai beta via form with our ClientID

Thanks for the reply. I hope you can help us to get approved quickly

Error sample:

recording 25****792031: In order to call this API endpoint, the application needs to have eRingSense] permission