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Question

meetings plugin for outlook mac version not working

  • May 3, 2017
  • 7 replies
  • 1576 views
J

Downloaded and ran installer for RC Meetings plugin for Outlook (Mac version 15.33) but saw no evidence that it installed correctly. Any ideas?

7 replies

D
Exact same issue for me with Outlook (Mac 15.36.1) on MBPro running Sierra 10.12.5.  It appears to install successfully.  It suggests re-opening Outlook (if it was open), but I've installed with it open or close and it definitely is not doing anything at all.
P
  • philipp-gruner
  • New Participant
  • October 26, 2018
Same for me. Had it running for months but now its a no go. I read a message that this app is no longer supported because its not 64bit but it didn't tell me which one. I assume its the plugin because that's the only thing not working anymore.
M
  • marc-hall
  • New Participant
  • November 20, 2018
Same issue here... doesn't seem to do anything. This is after OS upgrade to Mojave + latest MS updates. 
R
  • rick-walter
  • New Participant
  • November 20, 2018
Same. Upgraded to Mojave and no more button to add RingCentral meeting to Outlook meeting. Is everyone else just manually creating the meeting in RingCentral and copying in the details in the meantime?
P
  • philipp-gruner
  • New Participant
  • December 12, 2018
Hello? Any feedback from RC? It's been 2+ months. This is the link my Mac sends me to when I tried to reinstall the plug-in.

https://support.apple.com/en-us/HT208436
M
  • marc-hall
  • New Participant
  • December 13, 2018
Nothing works.. this thing is broken. 
P
  • philipp-gruner
  • New Participant
  • December 23, 2018

New update solved the problem. I saw another post where RC stated that their meeting platform works on Zoom's platform and they were waiting for the software to be updated to Movaje. Anyone else having this problem, download the updated plug-in by clicking on the link below:


https://support.ringcentral.com/download.html?language=en_US

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