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Question

Notification to call taker of call gone over time limit


Phone calls for every company have an average number of minutes. When the phone calls exceed the average number of minutes, for example three minutes, a flashing yellow light or other type of notification that the caller has gone in a unrelated questions territory.

Similarly, When the phone calls exceed the average number of minutes, for example five minutes, a flashing red light or other type of notification that the call needs to be terminated.

2 replies

PhongVu
Community Manager
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  • Community Manager
  • 2312 replies
  • March 19, 2021

What is your question?


  • Author
  • New Participant
  • 1 reply
  • March 19, 2021

Need a feature in ring central to have indication on phone or on computer.

Indication can be a pop-up or flashing light to make the phone taker aware.



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