When I send a request to https://platform.ringcentral.com/restapi/oauth/token, I receive the following:
{
"error" : "invalid_client",
"error_description" : "Access to account denied.",
"errors" : [ {
"errorCode" : "OAU-101",
"message" : "Parameter [brandId] is invalid",
"parameters" : [ {
"parameterName" : "brandId",
"parameterValue" : "3610"
} ]
} ]
}
The data sent in request body is:
access_token_ttl=&refresh_token_ttl=36000&grant_type=password&username=***********&password=*********************&extension=
Username and password are correct, when I try with wrong password returned error is different (Invalid resource owner credentials).
The phone number used is not from our own account, it's our client's
When I try to login using our own number, it works just fine.
App name is "1CRM RingCentral Connector", and application type is set to "Public"