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RC API List Company Call Records by site extension


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Our RingCentral account merged to our parent company account. Our account setup as Site Extension account. How do I get our call log by Site Extension. I do not want to get my parent company’s call logs.

I try to do 

 rcCallLogResponse = await restClient.Restapi().Account().Extension("62000").CallLog().List(readUserCallLogParameters);

 

it is not working.

 

 

Thanks,

Yihan

Best answer by PhongVu

Try with the site id, not the site number. You can call the List Sites API to get the site id.

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PhongVu
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  • Community Manager
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  • February 6, 2025

Try with the site id, not the site number. You can call the List Sites API to get the site id.


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  • February 6, 2025

Thank you so much! It is working.

Thanks,

Yihan


  • Author
  • Participating Frequently
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  • February 10, 2025

Looks like I only get call logs on site exensionId level (main 1844xxxx) by List User Call Records API

 rcCallLogResponse = await restClient.Restapi().Account().Extension("xxxxxxx").CallLog().List(readUserCallLogParameters);

 

 

How do I get site extension and all members call logs under this stie extension?

Thanks, Yihan


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