Skip to main content
To homepage To homepage

We currently operate a CRM platform built on Twilio Programmable Voice, and we’re exploring an iteration where users with RingCentral accounts could log in with their RC credentials and operate through WebRTC. Using RC App Connect isn’t an option for us, as we need to keep our existing CRM functionality intact.

Our current dev team is having difficulty sourcing someone with deep knowledge of RingCentral APIs/WebRTC and how best to implement this.

Does anyone here know of a developer or team with this expertise who might be available to assist or contract with us on this integration?

Thank you in advance for any direction or referrals!

If you have specific questions regarding RingCentral SDKs/APIs, you may create a ticket here https://developers.ringcentral.com/support/create-case

Or you may check the RingCentral Professional Services: https://support.ringcentral.com/article-v2/9496.html?brand=RC_US&product=RingEX&language=en_US

Hi ​@ST_DM 

I know the RingCentral WebRTC SDK and their OAuth2 implementation pretty well. The transition from Twilio while keeping your CRM intact is definitely achievable through their REST APIs.
The main challenge will be handling the WebRTC session management and mapping your existing call flows to RC events.

I have experience with this and understand the nuances of maintaining CRM functionality during migration.

Would be glad to help with the integration if you need someone.

You can reach out to me on my email here

Colin

Terms & ConditionsCookie settings
PRODUCTS
RingEX
Message
Video
Phone
OPEN ECOSYSTEM
Developer Platform
APIs
Integrated Apps
App Gallery
Developer support
Games and rewards

RESOURCES
Resource center
Blog
Product Releases
Accessibility
QUICK LINKS
App Download
RingCentral App login
Admin Portal Login
Contact Sales
© 1999-2024 RingCentral, Inc. All rights reserved. Privacy Notice