Question

RingOut problem using extensionId

Forum|Forum|7 years ago
March 28, 2018
3 replies
1167 views

joseph-brown
New Participant

I can ring out successfully requesting:

https://platform.ringcentral.com/restapi/v1.0/account/~/extension/~/ring-out

But when I want to add the extension id I get a CMN-102 error (Resource for parameter [extensionId] is not found) see request example below:

https://platform.ringcentral.com/restapi/v1.0/account/~/extension/279580017/ring-out

I'm pretty certain I have the correct id as I'm grabbing the extension Id from the request below successfully:

https://platform.ringcentral.com/restapi/v1.0/account/~/extension

If anyone has run into this or can point out any potential pitfalls I would very much appreciate some pointers.

A

anton-nikitin
Employee
Forum|Forum|7 years ago
March 28, 2018

Hi Joseph,

as far as I can see you use the access token issued for System Admin User but specify the ID of another extension in your URI. It is not allowed: user can only make ringout calls on behalf ow his/her own extension. When you specify tilde it will automatically applies current user's extension ID.

Hope I made it clear.

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A

Anonymous
Forum|Forum|7 years ago
March 29, 2018

Here's a response I wrote for this question on Stack Overflow:

https://stackoverflow.com/questions/49542569/how-to-use-the-extensionid-on-ringcentral-api-with-ring...

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C

CANODEV
Participating Frequently
Forum|Forum|10 months ago
February 10, 2025

Hi Joseph,

as far as I can see you use the access token issued for System Admin User but specify the ID of another extension in your URI. It is not allowed: user can only make ringout calls on behalf ow his/her own extension. When you specify tilde it will automatically applies current user's extension ID.

Hope I made it clear.

it’s been 6 years since this post, is that still the case?

C

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