Currently, the display is shown as {call queue name} - {caller id}. But due to the size of the font and the width of the field, often the latter is put into ellipsis. If the call queue name is longer, than even that doesn’t get displayed fully.
You can hover over to get the full thing to display in a tooltip like the following screenshot, but I’d say this deserves some re-design.
I’ve relayed this to our product management team.
Currently, the display is shown as {call queue name} - {caller id}. But due to the size of the font and the width of the field, often the latter is put into ellipsis. If the call queue name is longer, than even that doesn’t get displayed fully.
You can hover over to get the full thing to display in a tooltip like the following screenshot, but I’d say this deserves some re-design.
I’ve relayed this to our product management team.
Thanks, previously you were able to change the softphone layout via:
Setup > Softphone layouts
then you could change the order in which this shows like the below, this is still there however doesnt seem to actually do anything anymore.
