Hi All,

For some reason, my soft phone isn’t ringing when using the RingOut Endpoint.
What am I missing?

With this url:
https://platform.ringcentral.com/restapi/v1.0/account/~/extension/{{extensionId}}/ring-out

And these headers:
 

--request POST

--header "Authorization: Bearer {{accessToken}}"

--header "Content-Type: application/json"

--data {{payload}}

And this payload (properly quoted, of course):

{

  "from": { "phoneNumber": "{{fromNumber}}" },

  "to":   { "phoneNumber": "{{toNumber}}" },

  "playPrompt": true

}

I get this (encouraging) response:
 

{

  "uri" : "https://platform.ringcentral.com/restapi/v1.0/account/**********/extension/**********/ring-out/s-a...",

  "id" : "s-a...",

  "status" : {

    "callStatus" : "InProgress",

    "callerStatus" : "InProgress",

    "calleeStatus" : "InProgress"

  }

}