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RC-analytics.JPGAround 30% of the messages that are sent in the last 24hrs have failed.

Please find the stacktrace:

java.net.SocketTimeoutException: timeout

at okio.Okio$4.newTimeoutException(Okio.java:232) ~[okio-1.17.2.jar!/:?]

at okio.AsyncTimeout.exit(AsyncTimeout.java:286) ~[okio-1.17.2.jar!/:?]

at okio.AsyncTimeout$2.read(AsyncTimeout.java:241) ~[okio-1.17.2.jar!/:?]

at okio.RealBufferedSource.indexOf(RealBufferedSource.java:358) ~[okio-1.17.2.jar!/:?]

at okio.RealBufferedSource.readUtf8LineStrict(RealBufferedSource.java:230) ~[okio-1.17.2.jar!/:?]

at okhttp3.internal.http1.Http1ExchangeCodec.readHeaderLine(Http1ExchangeCodec.java:242) ~[okhttp-3.14.9.jar!/:?]

at okhttp3.internal.http1.Http1ExchangeCodec.readResponseHeaders(Http1ExchangeCodec.java:213) ~[okhttp-3.14.9.jar!/:?]

at okhttp3.internal.connection.Exchange.readResponseHeaders(Exchange.java:115) ~[okhttp-3.14.9.jar!/:?]

at okhttp3.internal.http.CallServerInterceptor.intercept(CallServerInterceptor.java:94) ~[okhttp-3.14.9.jar!/:?]

at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:142) ~[okhttp-3.14.9.jar!/:?]

at okhttp3.internal.connection.ConnectInterceptor.intercept(ConnectInterceptor.java:43) ~[okhttp-3.14.9.jar!/:?]

at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:142) ~[okhttp-3.14.9.jar!/:?]

at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:117) ~[okhttp-3.14.9.jar!/:?]

at okhttp3.internal.cache.CacheInterceptor.intercept(CacheInterceptor.java:94) ~[okhttp-3.14.9.jar!/:?]

at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:142) ~[okhttp-3.14.9.jar!/:?]

at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:117) ~[okhttp-3.14.9.jar!/:?]

at okhttp3.internal.http.BridgeInterceptor.intercept(BridgeInterceptor.java:93) ~[okhttp-3.14.9.jar!/:?]

at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:142) ~[okhttp-3.14.9.jar!/:?]

at okhttp3.internal.http.RetryAndFollowUpInterceptor.intercept(RetryAndFollowUpInterceptor.java:88) ~[okhttp-3.14.9.jar!/:?]

at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:142) ~[okhttp-3.14.9.jar!/:?]

at okhttp3.internal.http.RealInterceptorChain.proceed(RealInterceptorChain.java:117) ~[okhttp-3.14.9.jar!/:?]

at okhttp3.RealCall.getResponseWithInterceptorChain(RealCall.java:229) ~[okhttp-3.14.9.jar!/:?]

at okhttp3.RealCall.execute(RealCall.java:81) ~[okhttp-3.14.9.jar!/:?]

at com.ringcentral.RestClient.requestRaw(RestClient.java:306) ~[ringcentral-1.4.0.jar!/:?]

at com.ringcentral.RestClient.request(RestClient.java:319) ~[ringcentral-1.4.0.jar!/:?]

at com.ringcentral.RestClient.request(RestClient.java:250) ~[ringcentral-1.4.0.jar!/:?]

at com.ringcentral.RestClient.post(RestClient.java:137) ~[ringcentral-1.4.0.jar!/:?]

at com.ringcentral.paths.restapi.account.extension.sms.Index.post(Index.kt:18) ~[ringcentral-1.4.0.jar!/:?]


Using java sdk version 1.4.0

Could you please help in finding the root cause?

@Phong Vu can you please check?


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