What roles are necessary for an app to call from any *extension* to any domestic number?

Is it possible to call any domestic number from any extension within my organization using a server-side application? I need to place a call on the user's behalf, and I do not want them to authenticate, hence the need for a server-side solution

var parameters = new MakeRingOutRequest { from = new MakeRingOutCallerInfoRequestFrom { phoneNumber = "15559000410" // Assume this is a queue number }, to = new MakeRingOutCallerInfoRequestTo { phoneNumber = "15559991234" }, playPrompt = false,

};

// Call from any extension in my company, possible to call on behalf?

var resp = await restClient.Restapi().Account().Extension(“XXXXXXXX”).RingOut().Post(parameters); Console.WriteLine("Call Placed. Full Response:\n" + JsonConvert.SerializeObject(resp, Formatting.Indented))

I should mention that all the numbers/extensions are “assigned” to a queue.

It should work. Try not to set the extension id. Just use the “~” sign to let the system use the authenticated extension to call the API.

I tried that too. It sems a “direct number” is *mandatory* for ringout to work. Odd enough it works without a “direct number” if I reverse the from and to, but the use experience is not what it should be.

It should work. Try not to set the extension id. Just use the “~” sign to let the system use the authenticated extension to call the API.

I tried that too. It sems a “direct number” is *mandatory* for ringout to work. Odd enough it works without a “direct number” if I reverse the from and to, but the use experience is not what it should be.

Your call queue does not have a direct number? Remember that at least one of the call queue members must be online. Because when you place a ring out call on a call queue, the system will call the call queue and the queue will handle the routing to ring a member of the queue.

As I tested this and it worked. If this does not work for you, please submit a dev support ticket and provide details info so they can help you.

It should work. Try not to set the extension id. Just use the “~” sign to let the system use the authenticated extension to call the API.

I tried that too. It sems a “direct number” is *mandatory* for ringout to work. Odd enough it works without a “direct number” if I reverse the from and to, but the use experience is not what it should be.

Your call queue does not have a direct number? Remember that at least one of the call queue members must be online. Because when you place a ring out call on a call queue, the system will call the call queue and the queue will handle the routing to ring a member of the queue.

As I tested this and it worked. If this does not work for you, please submit a dev support ticket and provide details info so they can help you.

I did have to open a ticket

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