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Within Ringcentral MVP, is there a way to export via API or other method the call queue settings, for example Call queue details, pickup settings & members?

  • August 18, 2022
  • 1 reply
  • 365 views

Within Ringcentral MVP, is there a way to export via API or other method the call queue settings, for example Call queue details, pickup settings & members?

1 reply

PhongVu
Community Manager
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  • Community Manager
  • August 19, 2022

Check out these call queue APIs:

List all call queue

Use the call queue id (group id) retrieved from the API above to read a call queue configs

Use the call queue id to read the call queue members

You can also update/change a call queue configs.

And here is the developer guide to get started


Hope this helps.