Welcome to another RingCentral "Getting Started" guide! Our goal is to help you unlock the full potential of your RingCentral experience. In this post, we'll walk you through the crucial process of registering your business SMS/MMS with The Campaign Registry (TCR).
What is TCR?
To comply with new industry regulations, mobile carriers now require all businesses sending SMS text messages to register with The Campaign Registry (TCR). These requirements apply to all businesses sending SMS text messages.
Why is this important?
Without SMS registration, you will not be able to send text messages through your RingCentral account.
We understand that the term "campaign" might not seem relevant to your specific business, but in this context, it simply refers to how your company utilizes text messaging to communicate with customers. Registration ensures your messages are compliant and reliably delivered.
- Employer Identification Number (EIN): For US customers.
- Business Number (BN): For Canadian customers. (Note: This is for Canadian customers who want to send text messages/SMS to the US.)
- Company Services & Text Usage: A description of your company's services, how you plan to use text communications, and specific examples of the text messages you will send.
- Consent Collection Methods: Details on how you obtain consent from recipients to send them text messages (e.g., verbal, email, online form, point-of-sale).
- Phone Numbers: A complete list of all phone numbers you will use to send text messages.
- Privacy Policy: A link to your website containing a comprehensive privacy policy that clearly explains your SMS opt-in consent collection process.
How to register
We know that the registration process can feel overwhelming. To make your journey easier, we've provided resources to guide you:
- Interactive Demo: Click here for a step-by-step interactive demo that walks you through the entire registration process and highlights what information is needed at each stage.
- Documented Guide: Alternatively, you can follow along with our detailed documented guide available at this link.
- RingCentral University Course: Join us in the RingCentral University and dive into an introduction and essential setup course that will help you with your setup.
We’d Love to Hear from You!
Do you have questions about registering your business SMS/MMS, or perhaps some helpful tips to share? Drop a comment below and join the conversation!
Stay tuned for the next guide to help you set up your RingCentral account!
