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We’re excited to introduce our latest RingCentral AI Receptionist (AIR) in controlled availability! It’s an AI phone agent that helps businesses automate customer interactions, eliminate missed calls, and deliver faster, more intelligent service - all with an easy setup.

 

✨Free trial available - contact us! ✨

 As valued members of our community, we’d love to invite Admins to request early access now and try out our new AI Receptionist. 
 

What is RingCentral AI Receptionist?

Built directly into the RingCentral business phone system, it ensures businesses:

  • Never miss a call – AI greets callers instantly and directs them where they need to go.
  • Deliver fast, accurate answers – Handles routine questions and provides business information without requiring staff intervention.
  • Seamlessly route complex requests – Transfers calls to the right person based on names and context. 
  • Capture every opportunity – Books appointments (coming soon!) and sends follow-up texts.

 

Real business, real results

Businesses already using RingCentral AI Receptionist are seeing significant benefits:

  • A security company now automates 50% of its calls, freeing staff for revenue-generating tasks.
  • A home tech service company uses RingCentral AIR as an AI-powered sales rep, capturing leads that would have been lost.
  • A healthcare provider reduced call response time from 12 seconds to zero, ensuring instant support.
  • A law firm now routes and screens calls 24/7, reducing manual handling by 20% while keeping clients connected.

 

Join us and experience the power of effortless voice AI!

RingCentral AI Receptionist is now available in controlled release for select U.S. customers.

If you’re ready to:

  • Reduce missed calls and capture every opportunity
  • Streamline customer interactions without adding complexity
  • Experience the next generation of AI-powered business communications

 

📌 Visit our webpage to learn more and request early access.

📌 Register for our upcoming ‘AI Real Talk’ Webinar on March 26 at 10:00am PT for a demo and more insights.

 

Hurrah! We’re so excited! 
Can’t wait for you all to learn more about this rad new feature!


Bumping this again! We’re looking for customers that want to give this a whirl!
 


Hello Becky,

If RingCentral goes down will the AI Receptionist still be available during the outage?

Thank you

Anthony Gigante

Waters


Hello Becky,

If RingCentral goes down will the AI Receptionist still be available during the outage?

Thank you

Anthony Gigante

Waters

RingCentral's AI Receptionist is a native feature within our core platform, ensuring seamless integration and optimal performance. However, our highly available (HA) architecture and the overall resiliency of our platform are designed to prevent outages from occurring in the first place. With built-in redundancy and failover mechanisms, we maintain exceptional uptime and reliability, ensuring that AI Receptionist and all other critical services remain operational even in the rare event of a disruption.


How long does it usually take to hear back once the request form has been submitted?


How long does it usually take to hear back once the request form has been submitted?

Hey, I’m checking into this - give me a bit to get an answer back. 


​@xopherj Quick update: I’m hearing that once you sign up, your AE will follow up if you are selected. If you are worried that it’s been a very long time, I can connect with your AE to see where you sit!


​@xopherj Quick update: I’m hearing that once you sign up, your AE will follow up if you are selected. If you are worried that it’s been a very long time, I can connect with your AE to see where you sit!

It’s only been a couple weeks. I have patience. My boss, he can get excitable about AI anything. :)


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