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marta-poleatewich avatar image
marta-poleatewich asked Nick answered

Remove Notification Email Address Not in User Profile - Where is it hiding?

Hello,

We have an email address that is receiving notifications whenever a call/fax is received. However, this email address is not the one that is listed in the user settings for any of the users. Is there any other page within the Admin Panel where we might find and remove this email address? Thanks!

admin portal
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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Hi @marta-poleatewich , please provide the email address, we can check on your account and remove it.

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marta-poleatewich avatar image marta-poleatewich mary-community-moderator ♦♦ commented ·

Thanks! Is there a way I can send the email address in a private message rather than posting it publicly?

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mary-community-moderator avatar image mary-community-moderator ♦♦ marta-poleatewich commented ·

Yes, please. Send it to community.support@ringcentral.com.

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