question

Jonathan O'Neill avatar image
Jonathan O'Neill asked Lev Osterweil commented

How to drop a 3rd Party from a Conference Call

We do quite a bit of conference calls where we call a 3rd party while on the phone with a customer. When we are done, it seems we do not have the ability to hang up on the 3rd / last party dialed.

Is there something we could be missing?

We are using softphones as opposed to desk phone, in the event that changes any options.

Thanks in advance!

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2 comments
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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Hi @Jonathan O'Neill , this is currently normal behavior. For suggestions and feature requests in our Ideas Portal at https://ideas.ringcentral.com/.

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Lev Osterweil avatar image Lev Osterweil commented ·

I also need to have a function to drop a call off of a conference call. I am stuck listening to surveys because my client and I cannot hang up the line. I have to end the call and call them back if I can't drop a caller of the conference call.


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1 Answer

Jonathan O'Neill avatar image
Jonathan O'Neill answered

Hello @Mary-Community_Moderator , thank you for confirming. I will add a suggestion if one does not exist yet.

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