https://developers.ringcentral.com/engage/voice/guide/authentication/auth-legacy
Followed the instructions located here to generate an auth token and successfully got an auth token back with a POST to the https://portal.virtualacd.biz/api/v1/auth/login with my username/password. The next step is to use that auth token to generate an API token. I did a POST to https://portal.vacd.biz/api/v1/admin/token with the "X-Auth-Token" header and value of my auth token and get a 401 unauthorized. I tried to POST to the other one at https://portal.virtualacd.biz/api/v1/admin/login and get a 404 not found. I am considered a "super admin" with all the privileges I need to be able to access and generate an API token. Why is it saying I am unauthorized?
I have also attempted following these directions to generate an engage access token but have no idea what platformId is and there is no direction as to where I need to find that information from.
https://developers.ringcentral.com/engage/voice/guide/authentication/auth-engage
Please help...
Best answer by Craig C.
View original