Question

SMS-RC-503 while sending A2P message.

  • 12 August 2021
  • 2 replies
  • 567 views

We are getting SMS-RC-503 while sending sms from A2P send sms developer reference.
Guide us about steps we can take to fix this.


2 replies

If you see the error code details: https://ringcentral-api-docs.readthedocs.io/en/latest/messaging/sms/high-volume/handling-errors/

It's written as "RingCentral provisioning error. Phone number is incorrectly provisioned by RingCentral in upstream. "

You can contact Dev support team to fix

Userlevel 1

Have you used this form to request for A2P number provisioning? If not, please do so. Otherwise, click here to create a support ticket and provide the phone number and your account id or name.

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