Patrick Keller avatar image
Patrick Keller asked mary-community-moderator commented

Maxx Agent shows refused call but call is still ringing

I received a call that Maxx Agent is showing Unavailable Refused but also shows connecting Agent Leg. The call will still be ringing but the contact agent is unable to pick up the call. Anyone else having this issue?

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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

@Patrick Keller, it may be a glitch. Please try to logout and log back in.

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