question

Carl McFarland avatar image
Carl McFarland asked Anirban answered

Extension Number missing from APi calls

var ExtParameters = new ListExtensionsParameters();

ExtParameters.perPage = 1000;

var extensionList = await rc.Restapi().Account().Extension().List(ExtParameters);

We used above API call to get all extensions company wide. But we are missing one extension even if that extension is in the call log(whole company wide) data through API. Is there any conditions for which an extension will not be fetched by the API?

rest api
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1 Answer

Anirban avatar image
Anirban answered

If you check the api working behind here

https://developers.ringcentral.com/api-reference/Extensions/listExtensions

There are filters like status and type to restrict the display of extensions.

Please make sure you are not using any such kind in your code

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