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licker14177 asked Phong Vu commented

Real Time Reporting App to keep track of new clients

Does Ringcentral have an API that allows real time reporting of calls in progress? We would like to keep track of our calls to keep track of new clients. Similar to a CRM, if a client calls that a pop up window open and we could see prior notes, if it is a new client that we can move it in a separate call log to follow up.

Does something like this or similar exist?

rest api
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If you want to implement such an app, yes it's possible and I can help your developers to build the app. If you are asking for an existing 3rd app, then check out our App Gallery or I can move this question to the customer community so they can help better.

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys