question

Jennifer Driscoll avatar image
Jennifer Driscoll asked Chishun Kwong commented

Why will the emergency address setting not update? US location

Emergency Address will not update. I'm being asked to update the emergency address when I make an outgoing call. I've confirmed all details including the zip code. In the past I've had no issues confirming the emergency address location setting. I've not been able to make outgoing calls all day as I keep getting the error message: Sorry, something went wrong on our end, we weren't able to save the update. Try again later. when I select Confirm.

ringcentral appphone
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I have the exact same issue, the account was created yesterday, hopefully it will resolve itself soon

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1 Answer

Jennifer Driscoll avatar image
Jennifer Driscoll answered

This issue has resolved itself this morning 12/1/2021

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

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