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How is resending SMS handled?

5 years ago
May 19, 2020
1 reply
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OTF413325027
New Participant

Using Python and and RingCentral SDK I made an app that would send an SMS message to phone numbers listed in a file in succession. After polling the message store I noticed that some of the messages had a "messageStatus" of "sendingFailed". I was wondering how this case is handled. Does the API attempt a resend on your behalf, or do you make another message request in hopes the next one succeeds?

Best answer by PhongVu

The system will automatically resent for 3 times. You can also check the "smsSendingAttemptsCount" to see if it reached the max value. It can be "sendingFailed" or "deliveryFailed".

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PhongVu
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2423 replies
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5 years ago
May 19, 2020

The system will automatically resent for 3 times. You can also check the "smsSendingAttemptsCount" to see if it reached the max value. It can be "sendingFailed" or "deliveryFailed".

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