question

Jason Sigman avatar image
Jason Sigman asked Becky-Community_Manager commented

How to Change Multiple User Passwords?

We hire temporary call center users and every year we need to change all of the passwords for 100+ user accounts. Is there a way to automate the password updates without changing one at a time? Maybe import an Excel file with the username and new password? Seems like this is an important admin feature that is missing in this day and age of SOX requirements.

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1 Answer

Jason Sigman avatar image
Jason Sigman answered Becky-Community_Manager commented

After an hour of searching I finally submitted a help ticket and received an immediate response:

https://support.ringcentral.com/article/Bulk-adding-editing-users-RingCentral-online-account.html

Apparently, there is a Bulk Edit feature that already exists.

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