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How to Change Multiple User Passwords?

  • 22 December 2021
  • 2 replies
  • 390 views

We hire temporary call center users and every year we need to change all of the passwords for 100+ user accounts. Is there a way to automate the password updates without changing one at a time? Maybe import an Excel file with the username and new password? Seems like this is an important admin feature that is missing in this day and age of SOX requirements.

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Best answer by Jason160260038 22 December 2021, 17:08

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After an hour of searching I finally submitted a help ticket and received an immediate response:

https://support.ringcentral.com/article/Bulk-adding-editing-users-RingCentral-online-account.html

Apparently, there is a Bulk Edit feature that already exists.

Userlevel 2

Thanks for sharing this, @Jason Sigman!

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