Kevin Walczak avatar image
Kevin Walczak asked mary-community-moderator commented

Transferred my "Digital RC number" from last company to new company. Old company name still showing up on Caller ID despite settings. lol, Anyone?

  1. Ringcentral gave me a digital license and 858 phone number when I started at my last firm.
  2. I got tired of making my boss rich and started my own firm. He was kind enough to let me keep my number and transfer it to a new RingCentral account with my own company. (so generous of him!)
  3. After opening my own RC account and transferring that digital number to new RC account, the name of my last company still shows up when I call using that number.
  4. I've changed this to my company name in every way possible via admin settings.

  1. Any suggestions?

caller id
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@Kevin Walczak Please contact Technical Support to have this corrected. You can create a case here.

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