Set Common Phone to Ring when Business Number Called

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Patient Assistance asked Jan 18, '22 mary-community-moderator answered Jan 18, '22

Set Common Phone to Ring when Business Number Called

I purchased a common phone for my front desk that I would like to set to ring when our business line is called. Ideally my ringcentral phone app rings on my cell phone WHILE the front desk phone also rings. I cannot seem to set this CISCO 6681 to a particular extension or unassign it from the common phone. Please help!

hardware

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Answer 1 · 2022-01-18T22:05:55Z

mary-community-moderator answered Jan 18, '22

Hello @Patient Assistance This KB article may help you with un-assigning/re-assigning an extension to your common phone. https://support.ringcentral.com/article/12874-Hot-Desking-Delete-a-Hot-Desk-Line-Reassign-to-Extension.html

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