question

Bob Soltysik avatar image
Bob Soltysik asked ·

Address book in RingCentral app

We're a new RingCentral user and just got set up on the RingCentral app. I called up tech support to find out how to add contacts to the contacts panel in the desktop app. Apparently, this isn't possible? This blows my mind, since it is the very foundation of a phone calling application. How can I call people without having them in the address book? Manually dial their number? Not happening in todays world.


We have the ability to add in contacts via the website and this shows up in the mobile application. Why can't I access this feature on the desktop application? Please help!

contacts
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

· Write an Answer
Anirban avatar image
Anirban answered ·

Have you checked this:

https://netstorage.ringcentral.com/guides/rc_for_desktop_user_guide.pdf

Also, I am able to add in my desktop app following:


1591123457955.png (43.0 KiB)
1 |1500 characters needed characters left characters exceeded

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Write an Answer

Hint: Notify or tag a user in this post by typing @username.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys