question

Dispatch Department avatar image
Dispatch Department asked jessica-community-moderator answered

Caller ID shows Spam Risk

Hi! I have one question. When I call another subscriber, the text "Spam Risk" appears on the phone screen instead of the number. How to solve this problem. Thank you in advance.

caller idspam
1 comment
1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Hello! please contact Technical Support for this issue. You may open a ticket here.

0 Likes 0 ·

1 Answer

jessica-community-moderator avatar image
jessica-community-moderator answered

Hello @Dispatch Department, check out this article for additional information on how to mitigate your calls being marked as robocalls or spam: https://support.ringcentral.com/article/Outbound-Calls-Tagged-as-Robocall.html

1 |3000
Toggle Comment visibility. Current Visibility: Viewable by all users

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app