We've been seeing that RingCentral Video meetings make Intel MacBook Air computers freeze and lock up after turning on video or sharing a screen. I started hearing reports from employees in my account last month. It hasn't gotten any better.
Has anyone else noticed this or seen this issue? The RC support teams close the tickets for my team about 5 seconds after the employee reports their video meeting isn't locking up their system after they reinstall the RC App. However, after reinstalling the app on their computer, the issue reappears after one or two meetings.
This issue does not affect any MacBook Air computers running on Apple's M1 chips.