I am having an impossible time trying to get support for an issue on the new app. Since having installed the newest version, I can no longer listen to my voicemails on my headset! I have reached out to customer support, who only verified that I had all the correct settings in place, and suggested I post here. This has been quite disappointing. IF I do want to listen to a VM, I need to do so via my computer speakers. Sure wish the dev team would address this quickly. The old version worked like a charm in this regard.