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Luke Homen avatar image
Luke Homen asked Yatin Gera answered

Feature Request: Auto-Ignore Incoming Calls When on the Line

Feature Request: Auto-Ignore Incoming Calls When on the Line.

Tech support says there's no way to do this. Here's what I want to do: when I'm on a call, I don't want to be interrupted by incoming calls. I don't want to have to manually press Ignore. Instead, I would prefer that RingCentral notice that I'm on the call, and automatically press Ignore.

call handling
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1 Answer

Yatin Gera avatar image
Yatin Gera answered

Hi @Luke Homen
Thanks for sharing your feedback and we really appreciate such valuable feedbacks that make the product better.
RingCentral has a forum where you can submit ideas and as per the popularity of these ideas, the product development team picks them up
I would encourage you to share your idea on https://ideas.ringcentral.com/ for better visibility

Thanks

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Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys