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Question

Changing User Licenses From API?

  • July 12, 2022
  • 3 replies
  • 516 views

Hi all,

I am trying to change user licenses from MVP to Mobile for some accounts. I was curious if this is possible by leveraging the API? If so, any documentation or assistance would be great.

Thanks

3 replies

  • July 14, 2022

I'm not sure what you mean by 'License' as we do not use that term in our API. If you mean to find features that are available for a user, you can get those programmatically by calling 'Get User Features API' : https://developers.ringcentral.com/api-reference/Features/readUserFeatures . Not that this is READONLY meaning you can't alter the features programmatically but only read them. Hope this answers your question.


PhongVu
Community Manager
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  • Community Manager
  • July 14, 2022

There is no API to change user licenses. You must delete the old user and create a new user accordingly.


  • Author
  • New Participant
  • July 19, 2022

If I wanted to provision a user with Mobile license only, what's the best way to do that?