question

Jared Swinford avatar image
Jared Swinford asked mary-community-moderator answered

Can I upgrade a currently scheduled webinar from 100 to 500 attendees?

I currently have a webinar scheduled that 157 people have registered for. However, our plan only allows 100 attendees. Am I able to upgrade the plan to 500 attendees so that everyone can join while NOT having to reschedule and re-invite all 157 webinars to a new webinar?

webinars
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Suyash Joshi avatar image Suyash Joshi ♦ commented ·

not an API question so moving to 'User Community'

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Jared Swinford avatar image Jared Swinford commented ·

Thanks! We just unassigned the 100 webinar license and assigned the 500 webinar license and it appears to have worked perfectly.

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1 Answer

mary-community-moderator avatar image
mary-community-moderator answered

So long as you update the host's license before you actually start the webinar, it should be OK. It may take some time to catch up with the license, so upgrading it 24 hours ahead of time is best.

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