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IT Test Phone asked mary-community-moderator commented

Avaya j169 Desk Phone- Feature code to remove DND from deskphone

Does anybody know the feature code to turn off DND on a Avaya j169 Deskphone. Tried going through the menu then to features and i can see the DND but no options. When you try to use the select button it does nothing.

ip phone
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1 Answer

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mary-community-moderator answered mary-community-moderator commented

Hi! Have you tried the instructions found on this link?
https://www.manualslib.com/manual/1685980/Avaya-J169.html?page=71

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IT Test Phone avatar image IT Test Phone commented ·

yes....Select button does nothing

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mary-community-moderator avatar image mary-community-moderator ♦♦ IT Test Phone commented ·

Can you try to restart the phone?

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IT Test Phone avatar image IT Test Phone commented ·
no change
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mary-community-moderator avatar image mary-community-moderator ♦♦ IT Test Phone commented ·

Please submit a ticket to Tech Support so they can check the issue with your phone.
https://support.ringcentral.com/new-case.html

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