question

Laurie Wiechman avatar image
Laurie Wiechman asked Phong Vu answered

Is there a way to make a text template?

1. Is there a way to make a text template? Example: Hello, this is (name from company), please send picture here.

2. Can this be pinned somewhere for quick access?

3. Can it be made sharable between the users on our account?

sms and text messaging
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

Phong Vu avatar image
Phong Vu answered

Currently this is not supported on the RC app (mobile and desktop).

But if you have a High Volume SMS number, you can use the RingCentral Labs - High volume SMS app to send campaigns with predefined text template in a .CSV file. The app will support this feature for standard SMS numbers also in the next release. Using the app, you cannot pin (store) somewhere, nor you can share it with other users. But you can store it anywhere in your local machine and share the file with other users as you need.

You can see the instruction from the Help page of the app. But here is the screenshot of it.

screen-shot-2022-08-01-at-22030-pm.png


1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Developer sandbox tools

Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.

Download RingCentral Phone for Desktop:

Tip: switch to the "sandbox mode" before logging in the app:

  • On MacOS: press "fn + command + f2" keys
  • On Windows: press "Ctrl + F2" keys