Whitfield Hyman avatar image
Whitfield Hyman asked mary-community-moderator commented

Stop Call Recordings from Expiring?

I keep searching for call recordings that are over two months old and finding that they aren't showing up. Do I have to manually pull all of these monthly or what's the deal? I purchased unlimited data storage for the call recordings through RingCentral but it doesn't appear to be working.

call recording
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mary-community-moderator avatar image mary-community-moderator ♦♦ commented ·

Hi @Whitfield Hyman, may I know how was the purchase made? Is it when you signed up?

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