question

jonathan-rubis-ext-12716427 avatar image
jonathan-rubis-ext-12716427 asked mary-community-moderator answered

Salesforce Integration

Can we opt to not use the phone CTI and just log all calls automatically?

ringcentral appintegrationssalesforce
1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

1 Answer

mary-community-moderator avatar image
mary-community-moderator answered

RingCentral for Salesforce CTI makes it easy to log calls as tasks in SFDC. Without the CTI, you could use our APIs and an iPass solution such as Workato or Zapier to log calls.


https://www.workato.com/integrations/ringcentral%2Bworkato_track


https://www.ringcentral.com/apps/zapier-integration

1 |3000

Up to 8 attachments (including images) can be used with a maximum of 1.0 MiB each and 10.0 MiB total.

Work together.
From anywhere.

Team messaging, video meetings
and phone - all in one app.


Get the new RingCentral app