Check out these call queue APIs:
Use the call queue id (group id) retrieved from the API above to read a call queue configs
Use the call queue id to read the call queue members
You can also update/change a call queue configs.
And here is the developer guide to get started
Hope this helps.
Hello Phong, unfortunately this does not help. the "Get Call Queue" API only gives me the following information. I have multiple queue's for which
I need a way to get all of the settings of a call queue.
Here are the settings I am looking to get via API
Call Queue Details
Greating & Hold Music
Call handling & Members
Pickup Setting & Members
For that, I think you can use the get extension API. Call queue is an extension of the department type. So you can also use the Get Extension List API to get all call queue extensions, then use the extension id to get details of each call queue.
Using the RingCentral Phone for Desktop, you can dial or receive test calls, send and receive test SMS or Fax messages in your sandbox environment.
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Tip: switch to the "sandbox mode" before logging in the app:
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