Solved

Can we prevent 'Manage account' from opening RC Admin directly?

  • 8 September 2022
  • 1 reply
  • 246 views

It's convenient but not very secure to allow a simple click of Manage account in the RC App to go straight into service.ringcentral.com in Administrator mode. IMO this should require entry of the password.

Is there a way to force a password challenge? Otherwise, the only workaround I can think of would be to create separate admin users with no phone and remove admin rights from the phone users - a pain. The phone users could then use this quick route to change their own settings at the 'Service' page, but not to administer the whole system.

icon

Best answer by Mary-Community_Moderator 8 September 2022, 20:55

View original

1 reply

Userlevel 2

Hi @david-hepper, there is currently no option to disable it. You may submit a feature request in our Ideas Portal at https://support.ringcentral.com/new-case.html.

Reply