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Can we prevent 'Manage account' from opening RC Admin directly?
Tags: admin portal, security
Sep 8, 2022 at 8:04am   •   1 replies  •  0 likes

It's convenient but not very secure to allow a simple click of Manage account in the RC App to go straight into in Administrator mode. IMO this should require entry of the password.

Is there a way to force a password challenge? Otherwise, the only workaround I can think of would be to create separate admin users with no phone and remove admin rights from the phone users - a pain. The phone users could then use this quick route to change their own settings at the 'Service' page, but not to administer the whole system.

1 Answer
answered on Sep 8, 2022 at 11:55am  

Hi @david-hepper, there is currently no option to disable it. You may submit a feature request in our Ideas Portal at


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