When I came into the office this Friday Morning 9/16, about a third of my users have the error that their Emergency Address was not imputed, but when they go to input our address the system does not accept the address. They get validation errors.
I have attempted as the Admin adding the address under Users: Personal Emergency Response Locations. But I get the same 'validation error' and cannot update it.
I even went to the Phones & Devices: User Phones and tried to update there, but the systems is still not accepting our address.
I all the variations of the address, but it will still not accept this.
We have not changed up updated anything system wide in months, so it makes no since why this would be an issue now.
All other attempts to contact RingCentral support have not gone through either, anyone else have success tracing this issue?